Frequently asked questions
How long is the voucher valid?
It never expires. The recipient can use it whenever it suits them.
What if the price changes?
Prices of our artworks and prints may change over time. When the voucher is used, the current price applies. The recipient pays any difference or extras.
What can the voucher be used for?
For all products in our shop, in one or more orders. Any remaining balance stays on the voucher.
Will the artwork be ready before the holidays?
The voucher arrives in time: by email right away, or as a printed card by post. The artwork is made once the recipient uses the voucher and sends their photo. An Essential takes 2–3 weeks, a Signature 6–8 weeks.
How does the printed card work?
Choose "Printed card by post" (+ €5). We send a printed card with the code to the address you enter at checkout, so you can give it yourself.
What's the difference between Essential, Signature, and Legacy?
Each artwork tier offers a different level of customization:
- Essential. A one-to-one drawing of your favorite photo, handmade by Team Runoff Studio. Perfect if you already have the shot that captures your car exactly the way you want it.
- Signature. Want to place your car in a different setting? With Signature, the background is fully customizable, so you can create the scene you've always imagined. Also handmade by Team Runoff Studio.
- Legacy. The most premium option. Fully customizable from scratch and made to last for generations, every Legacy artwork is handmade by Ruben Groeneveld himself.